UnicodeEncodeError: ‘ascii’ codec can’t encode character u’\xa0′ in position 20: ordinal not in range(128)

You need to read the Python Unicode HOWTO. This error is the very first example.

Basically, stop using str to convert from unicode to encoded text / bytes.

Instead, properly use .encode() to encode the string:

p.agent_info = u' '.join((agent_contact, agent_telno)).encode('utf-8').strip()

or work entirely in unicode.