The root level item of the userInfo dictionary is "aps", not "alert".
Try the following:
if let aps = userInfo["aps"] as? NSDictionary {
if let alert = aps["alert"] as? NSDictionary {
if let message = alert["message"] as? NSString {
//Do stuff
}
} else if let alert = aps["alert"] as? NSString {
//Do stuff
}
}
See Push Notification Documentation