Use
if (now.getTime() - previous.getTime() >= 20*60*1000) {
...
}
Or, more verbose, but perhaps slightly easier to read:
import static java.util.concurrent.TimeUnit.*;
...
long MAX_DURATION = MILLISECONDS.convert(20, MINUTES);
long duration = now.getTime() - previous.getTime();
if (duration >= MAX_DURATION) {
...
}